Office of Student Conflict Resolution

The Office of Student Conflict Resolution provides a variety of programs and services designed to support a safe, just and peaceful community, and to help Michigan students learn how to manage and resolve conflict peacefully.

Conflict between Faculty/Staff and Students

Off Campus Conflict

Ways to Resolve My Conflict

Four Things to Keep in Mind during a Disagreement

Both you and the other person should be respectful and feel respected at all times during an argument. If you can feel the tension rising in the room (e.g. escalated voices, inappropriate language) use your words to bring attention to this. It might be more constructive to walk away and return to the issue at a later time.



A. Physically harming another person including acts such as killing, assaulting, or battering.

Campus Community Perspectives

Assault: an intentional act, verbal or physical, that can be described as creating fear of physical harm.

The Relationship between OSCR and the Statement

The Statement of Student Rights and Responsibilities is a community-owned document that sets forth the University’s values and expectations for resolving conflicts and is intended to maintain a campus climate that supports learning for all students.  Similar to policies articulating standards for academic behavior within the University’s schools and colleges, the Statement sets forth the expectations for non-academic behavior for all undergraduate and graduate students at the University of Michigan – Ann Arbor.

Requesting an Advisor

Upon request, OSCR staff members will endeavor to find an advisor for a student who requests one. 

Faculty/Staff and Student Conflicts

OSCR offers services that may be useful for some conflicts between students and faculty/staff members. A one-on-one conflict coaching or consultation session between you and an OSCR staff member may be helpful in exploring various approaches to a particular conflict. Other resources for conflicts with faculty members are Academic Deans or Department Chairs in the faculty member’s academic unit, the Ombud’s office, and the Office of Institutional Equity.  

Additional Information

Consult with OSCR

Class Lecture