Office of Student Conflict Resolution

The Office of Student Conflict Resolution provides a variety of programs and services designed to support a safe, just and peaceful community, and to help Michigan students learn how to manage and resolve conflict peacefully.

Help!  I'm in a Conflict

Conflicts Involving Other Students

Conflict between Faculty/Staff and Students

Student Sexual & Gender-Based Misconduct & Other Forms of Interpersonal Violence

Off Campus Conflict

Conflict Outside OSCR's Authority

Ways to Resolve My Conflict

Four Things to Keep in Mind during a Disagreement

Both you and the other person should be respectful and feel respected at all times during an argument. If you can feel the tension rising in the room (e.g. escalated voices, inappropriate language) use your words to bring attention to this. It might be more constructive to walk away and return to the issue at a later time.



Consultations may take place in person or over the phone, and may be scheduled in advance or requested on a “drop in” basis.  Consultations are meant to provide people with information and to empower them with multiple options to respond to a conflict.

Vice President for Student Life Royster Harper consulting with a community member on a couch in the Michigan Union.


A. Physically harming another person including acts such as killing, assaulting, or battering.

Campus Community Perspectives

Assault: an intentional act, verbal or physical, that can be described as creating fear of physical harm.

The Relationship between OSCR and the Statement

The Statement of Student Rights and Responsibilities is a community-owned document that sets forth the University’s values and expectations for resolving conflicts and is intended to maintain a campus climate that supports learning for all students.  Similar to policies articulating standards for academic behavior within the University’s schools and colleges, the Statement sets forth the expectations for non-academic behavior for all undergraduate and graduate students at the University of Michigan – Ann Arbor.

Case Dismissal

While at the initial stages of a case, OSCR may dismiss a complaint as baseless or otherwise unsupported by the evidence, or determine that the alleged behavior does not fit within the purview of the Statement. Beyond this initial review, OSCR’s role is to ensure that the Resolution Process is followed.