The Office of Student Conflict Resolution has gone virtual.
As the University responds to COVID – 19 to promote the safety of our community, the Office of Student Conflict Resolution (OSCR) will be working remotely. Our office in the Student Activities Building is not currently open. Our commitment to serving students and the Michigan community remains steadfast. If this is an emergency, please contact DPSS at 734-763-1131.
Is OSCR Open?
The OSCR staff are working remotely and our full conflict resolution services and record requests processes continue. Staff members are available as usual during normal business hours. Please contact the e-mail, oscr@umich.edu or call 734-936-6308 and leave a voicemail.
I have an open matter with OSCR. What will happen?
OSCR staff are proceeding with our work. We are conducting meetings by virtual meeting platforms and email. There is a possibility that it may take a little longer to move forward as we adjust to circumstances, but conducting a fair, thorough, and efficient process remains our commitment.
I had a hearing scheduled. What happens now?
We are working with all students currently pending a hearing to discuss next steps and related timelines. Please contact the OSCR staff member you’ve been working with to address questions.
I have educational measures/interventions due soon. What should I do?
We understand that other circumstances may be affecting the ability to complete educational measures/interventions on time. Please contact the OSCR staff member you’ve been working with to develop a plan. At present, email is the most efficient, and quickest, method of communication.
If you can, complete your educational measures/interventions on time. Wolverine Wellness remains available to accommodate students required to complete Wellness Coaching for Alcohol and Other Drugs using virtual meetings.
I need to report an incident, file a complaint, or request conflict resolution services.
As always, please submit a Request for Conflict Resolution Services at https://oscr.umich.edu/secure/oscr-complaint-form, or e-mail OSCR@umich.edu.
Our first concern is safety and well-being. If you or anyone you know feels unsafe or is in danger, please call 911 or Ann Arbor Police at 734-794-6920 or DPSS at 734-763-1131.
To report incidents or alleged violations of the University of Michigan Policy & Procedures on Student Sexual & Gender-Based Misconduct & Other Forms of Interpersonal Violence, please use the reporting form found at https://studentsexualmisconductpolicy.umich.edu/content/report-incident.
Note – University community members seeking to fulfill their reporting obligations under those policies should visit the DPSS website
https://www.dpss.umich.edu/content/crime-safety-data/clery-compliance/mandatory-reporting/
I am requesting a Disciplinary Record.
Our office can process your request. You will find information about disciplinary records checks at https://oscr.umich.edu/secure/content/request-educational-record.
As has always been our practice, we aim to respond to disciplinary records requests within five business days.
A Note to Federal Agents/Investigators
Our ability to respond to faxed requests or to send responses via fax is unavailable until further notice. Our ability to respond by US MAIL or send records by US MAIL is likewise limited at this time.
I called the main telephone number (734-936-6308), but no one answered.
OSCR monitors the office phone number between 9am-5pm, Monday-Friday. If you call and reach voicemail, it is because all available staff members are presently working with students.
We've found in the past that students are often hesitant to leave a voicemail and instead prefer to call back repeatedly until a staff member was available to answer the phone. A better strategy is leaving a voicemail message. Please leave a detailed message with:
First & Last Name
Uniquename
Callback number
The Office of Student Conflict Resolution promotes a safe and scholarly community in which students navigate conflict in a peaceful, socially just, and self-reflexive manner. OSCR offers a spectrum of conflict resolution pathways that are educationally focused, student-driven, community owned, and restorative in nature, which are adaptable to meet the needs of individuals experiencing conflict.