Office of Student Conflict Resolution

Effective August 2, 2021:  The Office of Student Conflict Resolution will resume in-person operations, Monday - Friday, 9:00 AM to 12:00 PM; 1:00 PM to 5:00 PM (Lunch Closure Daily - 12pm to 1pm).  Our first priority is safety and well-being.  All members of our campus community who enter campus buildings and facilities are required to use ResponsiBLUE daily to check themselves for COVID-19 symptoms by answering a brief set of questions. All guests, contractors and vendors are required to complete a preliminary health screening via ResponsiBLUE Guest.  The University requires that everyone wear a mask over their nose and mouth while inside campus buildings.

How to request services (report an incident, file a complaint, or request conflict resolution services) from the Office of Student Conflict Resolution:

• By Email - Email the Office of Student Conflict Resolution at oscr@umich.edu to request support during normal business hours (Monday-Friday, 8am-5pm). If it is after hours, a staff member will get back with you by the next business day.
• By Phone - Call the Office of Student Conflict Resolution at 734-936-6308 to request support during normal business hours (Monday-Friday, 9am - 12pm; 1pm - 5pm). If it is after business hours, leave a message and a staff member will get back with you by the next business day.
• Online - Submit a “Request for Conflict Resolution Services” form online using this link. Please do not use this form to report emergencies or time-sensitive requests. Submissions are reviewed when University offices are open, and will be responded to within one business day.
• In-Person - The Office of Student Conflict Resolution is located in the lower level of the Student Activities Building.  The office is open Monday-Friday, 9:00 AM -12:00 PM and from 1:00 PM - 5:00 PM.

Please contact OSCR to express your interest in a consultation. We will respond to you to coordinate the best meeting platform, such as Google Meet, Zoom, or phone call. If both dedicated staff members are in other consultations during the time you reach out, we will respond to your inquiry as soon as they are available. If you’d prefer, we can schedule a one hour consultation meeting with you outside of these hours.

If you or anyone you know feels unsafe or is in danger, please call 911 or Ann Arbor Police at 734-794-6920 or DPSS at 734-763-1131.

The Office of Student Conflict Resolution promotes a safe and scholarly community in which students navigate conflict in a peaceful, socially just, and self-reflexive manner.  OSCR offers a spectrum of conflict resolution pathways that are educationally focused, student-driven, community owned, and restorative in nature, which are adaptable to meet the needs of individuals experiencing conflict.