The Office of Student Conflict Resolution promotes a safe and scholarly community in which students navigate conflict in a peaceful, socially just, and self-reflexive manner. OSCR offers a spectrum of conflict resolution pathways that are educationally focused, student-driven, community owned, and restorative in nature, which are adaptable to meet the needs of individuals experiencing conflict.
The Office of Student Conflict Resolution (OSCR) recently achieved Gold level in Planet Blue’s Sustainable Workplace Certification Program. Encouraging “U-M staff and faculty to join in working towards a more sustainable university through participation,” the Certification Program leads offices through the steps necessary to make sustainability a regular part of their practices.
Academic conflicts can be stressful and overwhelming for U of M students. It can be difficult to get these conflicts resolved independently while trying to keep up on reading, writing papers, and studying for exams. Fortunately, there are resources provided by OSCR that can help you resolve academic conflicts in a peaceful and socially just way. Some academic conflicts involve grade disputes with a professor. These can be challenging to experience on your own. OSCR does not handle grade disputes- these are handled by the Office of the Ombuds.
The University of Michigan (University) supports its educational mission by fostering a community based on civility, dignity, diversity, inclusivity, education, equality, freedom, honesty, and safety. Consistent with these values, the University is committed to providing a safe and non-discriminatory learning, living, and working environment for all members of the University community. The University does not discriminate on the basis of sex or gender in any of its education or employment programs and activities.
Both you and the other person should be respectful and feel respected at all times during an argument. If you can feel the tension rising in the room (e.g. escalated voices, inappropriate language) use your words to bring attention to this. It might be more constructive to walk away and return to the issue at a later time.
Consultations may take place in person or over the phone, and may be scheduled in advance or requested on a “drop in” basis. Consultations are meant to provide people with information and to empower them with multiple options to respond to a conflict.
Statement of Student Rights and Responsibilities
Resources for Residence Education Staff
Confidentiality Waiver & Student Records Request
