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U-M COVID-19 updates

Office of Student Conflict Resolution

Build Trust. Promote Justice. Teach Peace.

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Review the Statement (effective July 1, 2019)
Learn more about Conflict Resolution services

As the University responds to COVID – 19 to promote the safety of our community, the Office of Student Conflict Resolution (OSCR) will be working remotely and our physical office space is closed. Our Virtual Front Desk is open and ready to help support you -- staff members are available throughout the day to assist you with your needs (Monday-Friday 8am-5pm).

Our first concern is safety and well-being. If you or anyone you know feels unsafe or is in danger, please call 911 or Ann Arbor Police at 734-794-6920 or DPSS at 734-763-1131.

How to request services (report an incident, file a complaint, or request conflict resolution services) from the Office of Student Conflict Resolution:

  • By Email - Email the Office of Student Conflict Resolution at oscr@umich.edu to request support during normal business hours (Monday-Friday, 8am-5pm). If it is after hours, a staff member will get back with you by the next business day.
  • By Phone - Call the Office of Student Conflict Resolution at 734-936-6308 to request support during normal business hours (Monday-Friday, 8am-5pm). If it is after business hours, leave a message and a staff member will get back with you by the next business day.
  • Online - Submit a “Request for Conflict Resolution Services” form online using this link. Please do not use this form to report emergencies or time-sensitive requests. Submissions are reviewed when University offices are open, and will be responded to within one business day.

Please contact OSCR to express your interest in an immediate consultation. We will respond to you to coordinate the best meeting platform, such as Google Meet, Zoom, BlueJeans, or phone call. If both dedicated staff members are in other consultations during the time you reach out, we will respond to your inquiry as soon as they are available. If you’d prefer, we can schedule a one hour consultation meeting with you outside of these hours.

The Office of Student Conflict Resolution promotes a safe and scholarly community in which students navigate conflict in a peaceful, socially just, and self-reflexive manner.  OSCR offers a spectrum of conflict resolution pathways that are educationally focused, student-driven, community owned, and restorative in nature, which are adaptable to meet the needs of individuals experiencing conflict.