Tips and Tools

Experiencing conflict is healthy but can also be confusing or stressful. Students engaged in conflict resolution may wish to have an advisor, attorney, parents, or others provide support. The Statement outlines the role third-parties have in the conflict resolution process.

Students may have an advisor with them during any Statement proceedings. OSCR staff members can assist stduent in findind an advisor. Advisors can support and advise the student they are advising; help individuals understand the resolution process and available options; and assist individuals in preparing for meetings, taking notes, framing questions, identifying witnesses, and gathering supporting materials

Academic conflicts can be stressful and overwhelming for U of M students. It can be difficult to get these conflicts resolved independently while trying to keep up on reading, writing papers, and studying for exams. Fortunately, there are resources provided by OSCR that can help you resolve academic conflicts in a peaceful and socially just way. Some academic conflicts involve grade disputes with a professor. These can be challenging to experience on your own.

Every RA knows or quickly learns that this job is unpredictable. Each day brings a new adventure, duty situation, or conflict that we imagine could have never possibly happened anywhere else on this planet, ever. While we must learn to adapt and roll with the punches, there is some advice that is pretty standard when dealing with any kind of conflict. Here you will find some pieces of knowledge that returning RAs & Hall Directors swear by when confronting conflict on their floors and in their buildings.

As a resident advisor there are many situations, complications, and surprises that will occur throughout the year. One of the most common will be roommate conflicts, and in order to handle them effectively, resident advisors need to be equipped with the appropriate skills. The following article is going to outline some of the common mistakes resident advisors can easily make when facilitating a roommate conflict, and it will also give tips on how to successfully navigate the conversation to resolution.

Relationships come in many different types. Without effective communication, the relationship can break down and eventually fall apart. In this article, I am going to share a few tips on how to effectively communicate in a relationship to ensure it lasts.

When we act, we often act in relationship to others. When considering which actions may be most constructive when acting amongst others, the following tools may be helpful.

Receiving a letter of complaint can generate many questions. The most common questions are provided below with the corresponding answers. If you have further questions, please contact OSCR.

When you are asked to be a witness to a conflict that may have involved student misconduct, you are not considered a witness for or against the complaining witness or the accused student. You have been asked to provide information about an incident that is being arbitrated.