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Frequently Asked Questions for Students

Frequently Asked Questions

General Questions

What does OSCR do?

What kinds of conflicts can OSCR assist students in resolving?

What options are available to me to resolve an incident/conflict?

Can I utilize OSCR without getting anyone in trouble or filing a complaint?

What are the benefits of pursuing conflict resolution through OSCR? 

I just learned about / witnessed some student behavior that concerns me.  What can I do?

Can I pursue conflict resolution with you and the police at the same time?

How do I prepare for a meeting with OSCR?

What is the purpose of the University of Michigan’s resolution process?

What is ACR (Adaptable Conflict Resolution)?


What is ACR-for-AOD?


What is FCR (Formal Conflict Resolution)?


What kind of confidentiality can I expect if I pursue conflict resolution through OSCR?


Is your process related to the legal/court system?

What behaviors are considered violations of the Statement of Student Rights and Responsibilities?

Where can I find definitions associated with violations of the Statement?

Do you offer workshops or presentations?

How can I leave a question or comment for you?

Accessing OSCR services

How do I access OSCR services?

How long does conflict resolution take through your office?

Who may access your services?

Can I utilize OSCR without getting anyone in trouble or filing a complaint?

Do I have to file a complaint to access services?

Why would I need to file a complaint?

Who may file a complaint?

Is there a timeline for filing a complaint?

Can you assist with conflicts or incidents that that happened off campus?

I’m considering filing a complaint - what do I do?

How do I file a complaint?

Can a complainant or witness remain anonymous?

What happens when you receive a complaint?

Can a complaint be filed in response to an incident that took place off campus?

Responding to a letter or complaint

I just received a letter scheduling me for an appointment with you.  Am I required to attend?

I’ve just received a letter from you regarding a complaint alleging I violated the Statement.  What does this mean and what do I need to do?

How can I resolve a complaint filed against me?

Can I file a counter-complaint against someone who filed a complaint against me?

When a complaint is filed, will OSCR investigate?

What role do complainants and respondents have in the process?

What kinds of measures can be implemented when a student has violated the Statement?


Do I have the right to an appeal an outcome?

What mailing address does OSCR use to correspond with students?


How do I request an emergency suspension of another student?

I was given an MIP while off-campus.  Why did the University get involved with this incident?

I’m involved with the court system already and now I’ve gotten a letter from you.  Isn’t this “double jeopardy”?


I’m involved with the court system and have been advised not to talk to you as it may affect my case.  Can I put off meeting with you until after I have resolved my case in the court system?


What will happen if I ignore all of your correspondence to me?


Someone submitted a false complaint against me.  What are my rights?

Can I be suspended or expelled from the University?

Procedural questions

What will happen if/when I meet with OSCR staff?

Can I bring someone if/when I meet with OSCR staff?

What procedural safeguards are in place to protect the rights of students?

What will happen if I ignore all of your correspondence to me?

student record

How can I find out if I have a student record with your office?

Do graduate schools or employers have access to my records?

Do my parents or guardians have access to my records?

How can I give permission to someone else to access my records with your office?

Will my student record appear as a part of my academic transcript?

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Other Questions

I have a conflict with a faculty member, can you assist?

I have a conflict with a roommate/friend/housemate/student organization member/classmate, can you assist?

I’m having a conflict with my landlord or subtenant, can you assist?

I’m having a conflict with someone outside the University community, can you assist?

I am being harassed, can you assist?

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